Shipping Policy

Thank you for shopping with Nova Goods ! Below you'll find all the important information about how we handle shipping and delivery.

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📦 Order Processing

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

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🚚 Shipping Rates & Delivery Estimates

We offer standard, expedited, and express shipping options. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Note: Delivery times may vary depending on your location and carrier delays.

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🌍 International Shipping

We currently offer international shipping to select countries. Shipping costs and times will be calculated at checkout.

Please note: International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Nova Goods is not responsible for these charges if they are applied.

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📬 Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become available.

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🛑 Delays & Issues

If you haven’t received your order within the estimated delivery time, please contact us at [support@novagoods.com] with your name and order number. We’ll look into it right away.

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🏠 Shipping Address Accuracy

Please ensure all shipping information is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

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💬 Questions?

If you have any questions about shipping, feel free to reach out to us at [support@novagoods.com]. We’re happy to help!

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